Terms of Service

Last updated: 2026-07-06

Introduction

These Terms of Service (“Terms”) govern your use of MyNextRow (“the Service”, “we”, “us”, or “our”). By creating an account, signing in via Concept2 OAuth, or otherwise using the Service, you agree to be bound by these Terms.

You must be at least 13 years old (16 in the EEA, UK, or Switzerland) to use MyNextRow. By using the Service, you represent that you meet this age requirement.

Service Description

MyNextRow is an AI-powered coaching service for Concept2 rowers. The Service syncs your Concept2 Logbook workout history, generates personalised workout prescriptions, programs Concept2 PM5 monitors via ErgData, and provides an AI chat coach. The Service is provided as-is and is intended for general training guidance only — it is not a substitute for professional medical, physiotherapy, or coaching advice.

We may modify, suspend, or discontinue any feature of the Service at any time, with reasonable notice where practical.

Account and Authentication

You sign in to MyNextRow via Concept2’s OAuth flow. We do not store your Concept2 password; authentication is delegated to Concept2. By signing in, you authorise us to read your Concept2 Logbook workout history and to send AI-generated workouts back through Concept2 services (e.g. ErgData).

You are responsible for:

• Maintaining the security of your account and devices.
• All activity that occurs under your account.
• Notifying us immediately at [email protected] if you suspect unauthorised access.

Credits

Credits are a virtual currency used to access AI coaching features such as workout generation and AI chat. The credit rules are:

• Credits are non-refundable and non-transferable.
• Credits have no cash value and cannot be exchanged for money or other goods.
• Daily free credits reset at 00:00 UTC.
• New accounts receive a one-time signup bonus.
• Watching a rewarded ad grants 1 credit per verified view.
• Pro subscribers receive a monthly credit allowance.

Anti-abuse (credit reservation): to prevent deleting and recreating accounts to re-claim the signup bonus, we store a one-way hash of your Concept2 username when an account is deleted. If you re-create an account with the same Concept2 username, the signup bonus will not be granted. We may also revoke credits or suspend accounts that appear to be abusing the credit system.

Subscriptions

Pro subscriptions are billed monthly by Square, our payment processor. By subscribing, you authorise Square to charge your payment method on a recurring monthly basis until you cancel.

• Cancellation takes effect at the end of the current billing period. You retain Pro benefits until then.
• Subscription-bonus credits remain available after cancellation.
• We may change subscription pricing with at least 30 days’ notice.
• Refunds are issued only as required by law.

Acceptable Use

You agree not to:

• Abuse, harass, or harm other users or our staff.
• Scrape, crawl, or otherwise automate access to the Service without our written permission.
• Resell, sublicense, or otherwise commercialise access to the Service.
• Reverse engineer, decompile, or attempt to extract source code from the Service.
• Circumvent rate limits, credit limits, or other usage controls.
• Upload malicious content or attempt to disrupt the Service.
• Use the Service for any unlawful purpose.

We may suspend or terminate your account if we reasonably believe you have violated these rules.

Intellectual Property

Your data: you retain ownership of the workout data synced from your Concept2 Logbook and the content you generate through your use of the Service (chat messages, profile answers).

Our IP: MyNextRow, the Service, the underlying software, designs, trademarks, and AI prompts are owned by us and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Service in accordance with these Terms.

Concept2: Concept2, Concept2 Logbook, PM5, ErgData, and the Concept2 logo are trademarks of Concept2 Inc. We are not affiliated with Concept2 Inc.

Third-Party Services

The Service depends on third parties. We are not responsible for the availability or accuracy of:

• Concept2 services (OAuth, Logbook API, ErgData).
• Cloudflare (Workers, D1, Pages).
• Google (AdSense, Google Ad Manager).
• Square (payment processing).

Each third party may change its service, pricing, or terms at any time. Your use of those services is governed by their respective terms and privacy policies.

Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI coaching is provided for general training guidance. It is not a substitute for professional medical advice, physiotherapy, or qualified coaching. Always consult a qualified professional before starting a new training programme, especially if you have injuries or health conditions.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE IN THE PAST 12 MONTHS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE PAST 12 MONTHS, OR (B) ONE HUNDRED US DOLLARS (US$100).

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR TRAINING INJURIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to indemnify and hold us harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any third-party right.

Termination

By you: you may terminate your account at any time via Settings → Delete Account. Termination is permanent; deleted accounts cannot be recovered.

By us: we may suspend or terminate your account if you violate these Terms, abuse the credit system, or pose a security risk. Where practical, we will give you notice before termination.

Sections that by their nature should survive termination (including Credits, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will survive.

Governing Law

These Terms are governed by the laws of England and Wales, without regard to its conflict-of-laws principles. If you are a consumer in the EEA, UK, or Switzerland, you also benefit from the mandatory protections of your local consumer laws.

Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales, except where local consumer law provides otherwise.

Changes to Terms

We may update these Terms from time to time. Material changes (changes that affect your rights or obligations) will be notified to you by email (if available) and shown in-product before they take effect. Non-material changes will be reflected in the “Last updated” date at the top of this page.

Continued use of the Service after the effective date of updated Terms constitutes acceptance of the new Terms. If you do not agree to the new Terms, you may delete your account.

Contact

For questions about these Terms, contact us at [email protected].